Building knowledge organizations through innovative learning
Competency Models
Our work in competencies include skill-based, performance-based, and results-based categories with a focus on key attributes, performance behaviors, skills, knowledge, and attitudes. Identifying and understanding core competencies will allow you to link individual competence to organizational performance and thread this performance to the organization's strategic intent and business goals.
Global Categories
Business CompetenciesFunctional Categories
AdministrationIndustry Categories
Call CentersThe above competencies and their associated attributes, performance behaviors, skills, knowledge, and attitudes apply in some measure to all employees defined by the progression of competence of executive, manager, and individual contributor.
This progression of competence approach represents a model of the desired behaviors, skills, knowledge, and attitudes needed at each level in the organization to exhibit the key attributes required to sustain competitive advantage through human performance.
This approach ensures that all basic requirements for executives, managers, and individual contributors are aligned with a core set of attributes, behaviors and competencies that permeates the organization and defines, at a fundamental level, the organization’s human capital competence.
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